77win Platform Privacy Notice
This page describes what we collect when you use 77win and how we keep that data protected. We gather information through account registration, payment processing, and gameplay activity. Our commitment is to handle your personal data transparently and securely.
We at 77win operate under jurisdiction-restricted access — our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
Our privacy practices align with standard data protection principles. We describe below what we collect, why, how we store it, and what rights you have.
What We Collect on 77win
Account and identity information
We collect your name, email address, phone number, and national identity number when you register a 77win account. We request your residential address and date of birth for verification purposes. This information is required to comply with standard financial security practices and to confirm your eligibility to use our 77win service in your jurisdiction.
Payment and transaction data
We record all deposits and withdrawals on 77win, including the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual account), amount, timestamp, and transaction status. We do not store your full payment credentials — only enough information to process refunds and dispute resolution. Our 77win payment processors (mobile banking, local payment, online payment, e-wallet for bank transfers; e-wallet providers for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) handle the actual card or account details separately according to their own privacy policies.
Gameplay and bet history
We log your wagers, game selections, settlement outcomes, and balance changes on 77win. This data helps us detect fraud, settle disputes, and provide your account history. We keep gameplay records for compliance purposes and to allow you to review your activity on Liga 1, Piala Indonesia, live-dealer tables, esports markets, and slot games.
Device and network information
We collect information about the device you use to access 77win — its type (Android, iOS, browser), operating system version, IP address, and network status. This helps us troubleshoot technical issues, prevent account fraud, and optimize our 77win mobile experience for Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta users across varying network conditions.
Cookies and tracking
Our 77win platform uses cookies to maintain your login session and remember your preferences. We use analytical cookies to count page views, detect errors, and understand how players navigate our site. We do not use third-party advertising cookies. Your browser settings allow you to disable or clear cookies at any time.
Our 77win Data Protection Policy
How we use your data
We use your 77win personal data for account setup, payment processing, fraud prevention, and customer support. We analyze aggregated gameplay data (without identifying you) to improve game stability and user experience. We do not sell your data to third parties. We share information only with payment processors, banks, and our compliance team as required by law or to fulfill your service requests.
Data storage and security
We encrypt your data in transit using industry-standard TLS protocols. Our 77win servers may sit outside your jurisdiction, but we maintain the same security standards regardless of location. We restrict internal access to personal data to employees who need it for their roles. We conduct regular security audits and maintain incident response procedures.
Your rights on 77win
You can request a copy of your personal data held on 77win by contacting our support team through your account Help section. You can correct inaccurate information. You can request deletion of your account and associated data, except where we are obligated by law to retain records (for example, transaction history for regulatory compliance). We will respond to data-access requests within standard business windows.
Key takeaways
- We collect only data necessary for account operation, payment processing, and fraud prevention
- We encrypt your data and restrict internal access to staff who need it
- We do not sell your data to third parties
- You can request copies of your data or ask for corrections
- We keep records as required by law, particularly for transaction history and verification
Third-party processors
Our 77win platform relies on payment processors and infrastructure partners who handle your data on our behalf. DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and our bank partners (mobile banking, local payment, online payment, e-wallet) receive only the information needed to process your transaction. These partners have their own privacy policies — we recommend reviewing them. We do not control how they manage your data beyond the scope of our service agreement.
Changes to this privacy notice
We may update our 77win privacy practices if our business model changes or if law requires it. We will notify you of material changes by email or through your account alert system. Your continued use of 77win after a notice period constitutes your acceptance of the updated policy.
Contact 77win
If you have questions about how we handle your data on 77win, contact our support team through the Help section in your account, or email us directly. We respond to privacy inquiries within standard business windows. If you believe your data has been mishandled, you also have the right to lodge a complaint with your local data protection authority.